Privacy Policy

Dedicated to crafting intelligent web solutions that inspire, perform, and drive global success.

At Bala Web Design, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.
This policy applies to all users worldwide, including those located in the United Kingdom, United States, and the United Arab Emirates (Dubai).

 Information We Collect

We may collect the following types of information:

 Personal Information

When you fill out a form or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Company Name

  • Project Details

 Automatically Collected Information

When you browse our website, we may collect:

  • IP Address

  • Device Type

  • Browser Type

  • Geographic Location

  • Pages Viewed

  • Time Spent on Website

  • Cookies & Analytics Data

 Cookies & Tracking Technologies

We use cookies to improve user experience, analyze website performance, and provide personalized content.
You can disable cookies through your browser settings.

 How We Use Your Information

We use your information to:

  • Provide our web design, development, and digital services

  • Improve website performance and user experience

  • Communicate with you regarding inquiries or support

  • Send updates, promotions, or service-related information

  • Prevent fraud and maintain website security

  • Comply with legal and regulatory requirements

 Legal Basis for Processing (UK/EU GDPR)

If you are located in the UK/EU, we process your data under the following legal bases:

  • Consent — When you submit a form

  • Performance of a Contract — To deliver requested services

  • Legitimate Interest — To improve and secure our website

  • Compliance with Legal Obligations

 Sharing & Disclosure of Information

We do not sell or trade your personal information.
We may share data only with:

  • Trusted service providers (hosting, email services, analytics)

  • Legal authorities if required by law

  • Business partners assisting with project delivery

All partners follow strict privacy and security practices.

 Data Storage & Retention

We store your data securely on trusted servers.
We retain information only for as long as necessary to:

  • Provide our services

  • Meet legal and financial obligations

  • Resolve disputes

You can request deletion of your data anytime.

 International Data Transfers

Because we operate in the UK, USA, and Dubai (UAE), your data may be transferred and stored across these regions.
We ensure all transfers comply with:

  • UK GDPR

  • UAE Data Protection Laws

  • US Federal & State Privacy Requirements (where applicable)

All data is protected using encryption and secure protocols.

 Your Rights

Depending on your location (UK, EU, USA, UAE), you have the right to:

  • Access your personal data

  • Correct or update your information

  • Request deletion (“Right to be forgotten”)

  • Withdraw consent

  • Opt out of email marketing

  • Request a copy of your data

  • Object to data processing

To exercise any rights, contact us at:
📩 info@balawebdesign.com

 Email Marketing & Communication

If you subscribe to our newsletters or contact forms, we may send:

  • Service updates

  • Offers or promotions

  • Business-related communication

You can unsubscribe anytime via the email link.

 Third-Party Services We Use

Our website may use trusted third-party tools such as:

  • Google Analytics

  • Google Ads

  • Meta / Facebook Pixel

  • Email Marketing Tools (Mailchimp, etc.)

  • Website Hosting Providers

These services may use cookies and tracking technologies.
Each third party follows its own privacy policy.

 Website Security

We take strong measures to protect your data:

  • SSL Encryption

  • Secure Servers

  • Firewalls

  • Regular security updates

  • Limited access to personal data

However, no online transmission is 100% secure, and users share information at their own risk.

 Links to Other Websites

Our website may contain external links.
We are not responsible for the privacy practices of third-party websites.

 Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect data from minors.

 Updates to This Privacy Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with a new “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, contact us:

If you have any questions about this Privacy Policy, You can contact us: